Reading, 20 January 2025. Keyloop, a global leader in automotive technology, has announced a new agreement to become an official reseller of AI Assistant’s AI-powered email conversation platform.
This cutting-edge solution enables automotive retailers to automate and personalise customer interactions via email, delivering human-like conversations that drive engagement and sales. The agreement builds on the recent partnership between the two companies, which saw Keyloop resell AI Assistant’s Cleanse solution in the UK, another tool driven by AI that optimises the accuracy and quality of customer records.
AI Assistant’s AI-Powered Conversation Platform is designed to automatically engage in back-and-forth email conversations with customers and prospects, interpreting each reply and responding in a manner that mirrors human communication. It handles a range of tasks autonomously, from forwarding leads to designated team members to scheduling future contact to updating customer records.
By adopting a conversational tone that adapts to each customer’s language and style, the AI Assistant ensures a personalised experience that fosters customer engagement and satisfaction.
Key Benefits for Dealerships:
- Save Time: AI Assistants handle routine follow-ups, freeing up sales teams to focus on high-priority interactions.
- Increase Responsiveness: Timely, automated replies help maintain customer interest and increase conversion rates.
- Improve Accuracy: Responses are based on real-time vehicle data, ensuring customers receive precise information.
- Boost Customer Satisfaction: Consistent, personalised communication builds loyalty and enhances the overall customer experience.
This new reseller agreement extends to Keyloop’s network in the UK, Middle East, South Africa, the Netherlands, and Germany, allowing dealerships in these regions to benefit from AI-powered communication.
Commenting on the agreement, Ritchie Kelk, Director at AI Assistant, said: “AI Assistants allow dealerships to enhance customer engagement by offering seamless, timely, and tailored responses. Our partnership with Keyloop represents a significant step in bringing this innovative technology to more markets, and we’re excited to help dealerships improve both their sales performance and customer satisfaction.”
Commenting on the agreement, Harvey, Chief Revenue Officer at Keyloop added: “We are delighted to expand our relationship with AI Assistant. By offering their AI-Powered Conversation Platform in tandem with the Cleanse Solution, we can help our customers further streamline their operations and provide a better customer experience through intelligent automation. This partnership allows us to continue delivering cutting-edge solutions to automotive retailers, helping them respond more quickly and accurately to customer needs.”
About Keyloop:
Keyloop is a leading provider of automotive retail solutions, with more than 40 years of industry expertise and over 14 billion digital interactions captured to date. Its cutting-edge solutions cater for every stage of the automotive retail ecosystem, connecting retailers, OEMs, financiers, and fleet suppliers with their consumers via innovative Experience-First software.
Spanning supply, demand, operations and ownership, Fusion is Keyloop’s dynamic Automotive Retail Platform, optimising the automotive retail lifecycle for customers and consumers alike. It increases both vehicle and customer lifetime value through seamless automation and personalisation, while its technology serves more than 20,000 retailers, more than 80 OEMs, 80% of the top 10 UK leasing companies, and 60% of brands within Europe’s financier space. For more information, please visit: www.keyloop.com.
