Cookie Notice
Keyloop uses cookies and similar technologies on its website and other applications (the “sites”) for a variety of purposes, including to provide you with a good experience when you use the sites and to allow us to make improvements. This Cookie Notice sets out the reasons we collect them and the broad categories of cookies that we collect.
We keep this Cookie Notice under regular review in order to ensure that it accurately reflects our use of cookies.
Cookies
What are cookies?
Cookies are small text files that websites can send to your browser. Cookies cannot contain viruses or anything else which may harm your computer or smart device. They cannot retrieve any other data from your hard drive or obtain your e-mail address.
How does Keyloop use cookies?
Keyloop uses the following types of cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of the sites. These essential cookies are always enabled because the sites won’t work properly without them. They include, for example, cookies that enable you to log in to secure areas of our sites. These cookies cannot be switched off and are set for very basic options on the website, such as logging in, forms and set preferences such as timezone or languages.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around the sites when they are using them. This helps us to improve the way the sites work, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our sites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). They can also be placed by third-party providers you specifically consent to when you accept this cookie type.
- Targeting cookies. These cookies record your visit to the sites, the pages you have visited and the links you have followed. We will use this information to make the sites, and the advertising displayed on it more relevant to your interests. They are mostly placed by third parties whenever you interact with their content on the sites.
You may refuse, block or accept cookies at any time through your browser settings. Information about the procedures you need to follow in order to enable or disable cookies can be found on your internet browser provider’s website via the ‘help’ function.
It may not be possible to utilize our services which require registration if you reject cookies. You many also choose to delete the cookies already stored on your device, but in doing so, this may temporarily or permanently impede the site’s performance or have a negative impact on any existing sessions on the site.
You can find more information about the cookies that our sites use and the purposes for which we use them below:
| Provider | Purpose |
| Keyloop Website | |
| Google Ads Cookie | Used to track conversions, optimise ad performance, and remarket to users who have interacted with our site through Google Ads. |
| Hotjar | Helps analyze user behavior on our site through heatmaps, session recordings, and feedback polls, enabling us to improve user experience. |
| Marketo Measure | Tracks user interactions with our marketing content and emails, helping us measure and optimise your marketing efforts. |
| Complianz Cookie Consent Tool | Manages user consent for cookies and tracks their preferences, ensuring compliance with data protection regulations. |
| Google Analytics GA4 Cookie name: _utma _utmb _utmc _utmz |
Collects data on user interactions with our site to provide insights into user behavior, helping us make data-driven decisions. |
| LinkedIn Insights | Tracks the effectiveness of LinkedIn ads and provides analytics on visitors from LinkedIn, aiding in B2B marketing and lead generation. |
| Ninja Forms | Used to manage and track user submissions via forms on our site, ensuring smooth data collection and submission process. |
| Pardot Tracking Code Cookie name: PARDOT |
Monitors user engagement with our website and email marketing campaigns, enabling lead nurturing and marketing automation. |
| Twitter Universal Tag | Enables tracking of Twitter ad performance and user interactions with our site, supporting targeted advertising and audience insights. |
| Zoominfo | Helps identify and collect information on business visitors to our site, improving B2B marketing and sales outreach. |
| Keyloop Applications | |
| Smartlook Cookie name: SL_C_23361dd035530_SID |
Contains the project key, session ID, and visitor ID. Session and visitor IDs are unique identifiers assigned to new sessions and visitors. |
| Smartlook Cookie name: SL_L_23361dd035530_SID |
Contains the project key, session ID, and visitor ID. Session and visitor IDs are unique identifiers assigned to new sessions and visitors. Data is stored locally. |
| Survicate Local Storage only |
Survicate does not use respondent cookies when storing information about respondents for the purpose of providing services. All data we need to communicate with our database is stored within the Local Storage and Session Storage of an active browser. We use Local Storage to store: • Visitor (Respondent) UUID • Survey status (displayed and answered surveys) • Tags • Survey responses given by specific respondents queued to be sent to Survicate (deleted after the answer is sent) |
Third Party Cookies
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical, performance cookies or targeting cookies.
Smartlook is a third party that may use cookies. For an overview of how Smartlook use cookies, click here: https://help.smartlook.com/docs/cookies-smartlook. To opt out of being tracked by Smartlook across the internet, please visit: https://www.smartlook.com/opt-out.
Google Analytics is a third party that may use cookies. For an overview of how Google use cookies, click here. To opt out of being tracked by Google Analytics across all websites visit:
http://tools.google.com/dlpage/gaoptout.
How can I manage cookies?
You can manage the cookies we place on your device across our sites through our preferences centre.
How can I find out more?
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit:
www.aboutcookies.org or www.allaboutcookies.org
If you have any queries about this Cookie Notice please contact us at: dpo@keyloop.com